LarasLaras
Product / Business OS / Live

The operating layer you put your brand on and sell.

Business OS is the work behind your brand in one surface. Chat, voice, sales, knowledge, and a CRM with reports. You wrap it in your brand, set your price, and keep what you charge. Your business owner sees one calm surface. You see a launch path that does not require a team.

Your brand on top. Laras underneath.

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What ships inside Business OS
What it is

Every channel handled. Every motion automated. The engine room under a real business.

The five capability bands below run as one surface. Chat shares memory with Voice. Sales shares grounding with Knowledge. CRM is the record, and the report is written against that record. There is no swivel chair between tools, because there is only one tool. You sell the whole thing.

What it replaces

A stack of point tools the business owner was patching together. Helpdesk, dialer, sequencer, KB, CRM, report builder.

What stays yours

The business owner relationship, the brand on the surface, the pricing decision, and the margin between cost and price.

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Capability bands

Chat, Voice, Sales, Knowledge, CRM. One surface.

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Brand on top

Your logo, your domain, your voice. We stay underneath.

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Margin yours

No revenue share. No clawback. You price, you keep.

Capabilities / 05full feature index

01

Chat

A messaging desk that reads the catalog before it answers.

DMs, website chat, and comment threads handled by an assistant grounded in the business owner catalog, policies, and tone. Replies route under your partner brand, on the right channels, in the right voice.

Catalog grounding, escalation rules, tone presets, and a citation trail per reply. Conversations write back to the same record CRM and Sales use, so context survives a channel switch.

What the business owner sees

A live inbox with coverage rate, deflection rate, and the short list of threads that still need a human touch. They see what the AI cited, and they can correct it in a click.

What you keep

A finished support and sales desk on day one. You set the brand voice, the pricing logic, the escalation policy, and the auto-action limits per workspace.

  • +Multi channel routing
  • +Catalog grounded answers
  • +Escalation queue
  • +Tone presets per workspace

02

Voice

A voice line the business owner can actually hand to end customers.

Inbound and outbound voice with the same grounding as Chat. Bookings, qualification, payment confirmations, callbacks, and recovery flows. Calls log to the same record as text, with transcript and outcome attached.

Per workspace numbers, recording and transcript pipeline, payment confirmation prompts, and a guardrail layer that pauses on a confused caller instead of guessing. The conversation does not reset when the channel does.

What the business owner sees

A phone line that books, confirms, and resolves without a queue. Recordings, transcripts, and outcomes land in their CRM automatically and feed the same reports their team already reads.

What you keep

A high margin lane on top of Chat. Provision numbers per workspace, set a per minute markup, fold minutes into a retainer, or sell voice as a standalone tier. The price model is yours.

  • +Inbound and outbound
  • +Bookings and confirmations
  • +Recording and transcript
  • +Per workspace numbers

03

Sales

Outbound that opens pipeline without a team behind it.

Prospect lists, sequenced touches, reply handling, and meeting handoffs. The same engine that runs Chat and Voice runs outreach, so a lead that replies on email keeps its history when the call lands.

Sequenced touches, reply triage, meeting handoff, pipeline scoring, and a stop rule when a prospect signals enough. Outbound reads from the catalog of moves and the partner brand voice.

What the business owner sees

A pipeline that fills itself. Each opportunity carries the source touch, the reply thread, the next action the AI is about to take, and the human checkpoint if there is one.

What you keep

Pipeline sold as an outcome, not a tool. Charge per qualified meeting, per sequence, per booked call, or bundle it into a managed service tier. The packaging is yours.

  • +Sequenced touches
  • +Reply triage
  • +Meeting handoff
  • +Pipeline scoring

04

Knowledge

One source of truth the AI actually reads before it speaks.

Business owners upload SOPs, product docs, FAQs, pricing rules, contracts, and policy notes. The knowledge layer grounds every reply across Chat, Voice, and Sales. Conflicts surface for the owner to resolve, not for the AI to guess.

Versioned sources, citation trail per answer, conflict review queue, and cross channel grounding. When the owner edits one document, every surface updates without a redeploy.

What the business owner sees

One place to write the rules. They see what the AI cited on each conversation, what was missing, and where the docs need an edit. The hallucination feedback loop closes itself.

What you keep

A floor you can trust. Knowledge is structured, versioned, and auditable, which means you can onboard a workspace once and stop firefighting their replies.

  • +Versioned sources
  • +Citation trail
  • +Conflict review
  • +Cross channel grounding

05

CRM and Reports

A working CRM with reports that read like a briefing.

Customers, opportunities, orders, payments, and timeline in one record. Plain language reports with the numbers attached. Pivots, breakdowns, and branded exports without leaving the surface.

A unified record across Chat, Voice, and Sales. Pivot and breakdown live on the same data Chat writes. Reports go out under the partner brand on the cadence the partner sets.

What the business owner sees

One screen for the week. What closed, what stalled, what the AI did, what is waiting on a human. The end of the month is a click, not a sprint.

What you keep

The work to deliver, not a dashboard to demo. Reports land under your brand with your commentary, on your cadence, in the format your business owner expects.

  • +Unified record
  • +Plain language reports
  • +Pivot and breakdown
  • +Branded exports
One surface

An end customer message becomes a settled invoice without a swivel chair.

The end customer asks. Chat replies in context, reads from the catalog. Sales opens an opportunity on the same record. Knowledge cites the policy the AI used. Voice picks up the call without losing the thread. CRM holds the unified record. Reports read it back at the cadence the partner sets.

Read

Catalog, knowledge, history, prior outcomes.

Act

Reply, qualify, book, invoice, follow up.

Record

Citation, decision, model used, outcome.

Your brand on every surface

Your brand on the surface. Your business owner on the contract.

The product ships with your logo, your color, your domain, and your voice. Onboarding, billing, and support flow through your account. Laras runs the work underneath. You run the market on top.

Pricing

You set it. Subscription, retainer, project, or outcome based. Open model.

Margin

You keep what you charge above your tier. No revenue share clawback.

Ownership

The business owner relationship and their data sit on your side of the table.

Go deeper

Features

The full surface, item by item.

Every capability across Chat, Voice, Sales, Knowledge, and CRM, written for a partner planning a build.

Read

How it works

The shape of one engine room.

Read, act, record. The loop Business OS runs for the business owner, and where you sit in it.

Read

Integrations

What it talks to on the business owner side.

The channels, tools, and data sources Business OS hooks into without a custom build.

Read

Next step

Launch your AI business this quarter, not next year.

Apply to the partner program. We review every application by hand, walk you through the work end to end, and help you land the first three business owners under your brand.

Sign up as partnerSee pricing
Business OS - Laras